Privacy Policy
Effective Date: 01/07/2024
Welcome to Balancore's The Kinder Plan. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our online courses, therapeutics, menu services, and interact with us in other ways.
1. Information We Collect
- Personal Information: When you register for our courses or menu plans, we may collect personal information such as your name, email address, phone number, payment information, and any other details you provide.
- Usage Data: We collect information about your interactions with our services, such as the courses you view, the pages you visit, and your activities on our platform.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track your activity on our website and hold certain information. Cookies help us improve your experience and track website performance.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Managing Services: To deliver our online courses and menu plans, process transactions, and manage your account.
- Communication: To send you emails, insights or marketing materials related to our services.
- Personalization: To tailor our courses and menu plans to your preferences and to improve your overall experience.
- Analytics: To analyse how our services are accessed and used, to monitor and analyse trends, usage, and activities in connection with our services.
- Security: To detect, prevent, and address technical issues and protect against fraud and abuse.
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with:
- Lab Service Providers: Test vendors, consultants, and other service providers who perform services on our behalf.
- Legal Requirements: If required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
4. Security
We use administrative, technical, and physical security measures to help protect your personal information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Choices
- Account Information: You can update or correct your account information by logging into your account.
- Marketing Communications: You can opt out of receiving marketing emails from us by following the unsubscribe link in those emails or by contacting us directly.
- Cookies: You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent.
6. Children’s Privacy
Our services are not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information from our records.
7. International Data Transfers
Your information, including personal information, may be transferred to, and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: [email protected]
- By visiting this page on our website: www.balancorehealth.com
- By phone: 07971 563111